Transforming Telecom: Amdocs, NVIDIA, and Microsoft Azure Create Tailored LLM Solutions
Amdocs, NVIDIA, and Microsoft Azure Collaborate on Custom LLMs for Telecoms
Amdocs has formed a partnership with NVIDIA and Microsoft Azure to develop customized Large Language Models (LLMs) specifically for the global telecoms sector, which is currently valued at $1.7 trillion. This collaboration utilizes NVIDIA’s AI foundry service in Microsoft Azure to address the growing needs for data processing and analysis in telecoms.
The telecom industry handles hundreds of petabytes of data on a daily basis. As global data transactions are projected to exceed 180 zettabytes by 2025, telecom companies are increasingly adopting generative AI to improve their operational efficiency and productivity. NVIDIA’s AI foundry service offers a comprehensive toolkit, including NVIDIA AI Foundation Models, the NeMo framework, and DGX Cloud AI supercomputing resources, to create and refine bespoke AI models.
Amdocs plans to leverage this service to build enterprise-scale LLMs designed for the telecom and media sectors, enabling various generative AI applications across different business functions. This initiative builds on the already established partnership between Amdocs and Microsoft, ensuring that their applications are implemented within secure and trusted infrastructures, whether on-premises or in the cloud.
As enterprises increasingly seek custom models for specific industry-related tasks, Amdocs, which supports over 350 of the world’s top telecom and media companies in 90 countries, is poised to explore new generative AI use cases. Initial focuses of this collaboration will include enhancing customer care and improving network operations.
In the realm of customer care, the partnership aims to expedite the resolution of user inquiries by utilizing comprehensive data access across the organization. For network operations, they are investigating real-time solutions to tackle configuration, coverage, or performance challenges. This strategic move by Amdocs underlines its commitment to advancing the telecoms sector through the innovative capabilities of custom generative AI models.
(Photo by Danist Soh on Unsplash)
To explore more about AI and big data from top industry experts, consider attending the upcoming AI & Big Data Expo, hosted in Amsterdam, California, and London. This extensive event will be co-located with Digital Transformation Week, providing additional insights into enterprise technologies.
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OpenAI’s second largest paying market gets its own office: The South Korean story
OpenAI Opens Office in South Korea: A Major Move in AI Development
OpenAI has officially established its second-largest paying market in South Korea by opening a new office. This strategic expansion aims to enhance its presence and facilitate business operations in a rapidly growing market for artificial intelligence (AI) technologies.
The new South Korean office represents a significant step for OpenAI, which anticipates an increased demand for its AI solutions in the region. By situating itself in South Korea, OpenAI intends to better serve its local clients and collaborate closely with various organizations and industries that are eager to integrate AI into their operations.
With South Korea being a prominent player in technology and innovation, the setup of this office is expected to foster a creative ecosystem where AI applications can thrive. OpenAI is committed to supporting local businesses as they navigate the complexities of AI implementation and harness its benefits for growth and efficiency.
This development signifies OpenAI’s vision of providing accessible AI technologies while adapting to the unique needs of diverse markets around the world. By investing in local presence, OpenAI is poised to lead transformative initiatives that can revolutionize industries in South Korea.
